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THE FIFTY-NINE-STORY CRISIS
What's
an engineers worst nightmare? To realize that the supports he designed
for a skyscraper like Citicorp Center are flawed--and hurricane season
is approaching.
BY JOE MORGENSTERN
ON a warm June day in 1978, William
J. LeMessurier, one of the nation's leading structural engineers, received
a phone call at his headquarters, in Cambridge, Massachusetts, from an
engineering student in New Jersey. The young man, whose name has been lost
in the swirl of subsequent events, said that his professor had assigned
him to write a paper on the Citicorp tower, the slash-topped silver skyscraper
that had become, on its completion in Manhattan the year before, the seventh-tallest
building in the world.
LeMessurier found the subject hard
to resist, even though the call caught him in the middle of a meeting.
As a structural consultant to the architect Hugh Stubbins, Jr., he had
designed the twenty-five-thousand-ton steel skeleton beneath the tower's
sleek aluminum skin. And, in a field where architects usually get all the
credit, the engineer, then fifty-two, had won his own share of praise for
the tower's technical elegance and singular grace; indeed, earlier that
year he had been elected to the National Academy of Engineering, the highest
honor his profession bestows. Excusing himself from the meeting, LeMessurier
asked his caller how he could help.
The student wondered about the columns--there
are four--that held the building up. According to his professor, LeMessurier
had put them in the wrong place.
"I was very nice to this young man,"
LeMessurier recalls. "But I said, 'Listen, I want you to tell your teacher
that he doesn't know what the hell he's talking about, because he doesn't
know the problem that had to be solved.' I promised to call back after
my meeting and explain the whole thing."
The problem had been posed by a
church. When planning for Citicorp Center began, in the early nineteen-seventies,
the site of choice was on the east side of Lexington Avenue between Fifty-third
and Fifty-fourth Streets, directly across the street from Citicorp's headquarters.
But the northwest corner of that block was occupied by St. Peter's Church,
a decaying Gothic structure built in 1905. Since St. Peter's owned the
corner, and one of the world's biggest banking corporations wanted the
whole block, the church was able to strike a deal that seemed heaven-sent:
its old building would be demolished and a new one built as a freestanding
part of Citicorp Center.
To clear space for the new church,
Hugh Stubbins and Bill LeMessurier (he pronounces his name "LeMeasure")
set their fifty-nine-story tower on four massive, nine-story-high stilts,
and positioned them at the center of each side, rather than at each comer.
This daring scheme allowed the designers to cantilever the building's corners
seventy-two feet out over the church, on the northwest, and over a plaza
on the southwest. The columns also produced high visual drama: a nine-hundred-and-fourteen-foot
monolith that seemed all but weightless as it hovered above the street.
When LeMessurier called the student
back, he related this with the pride of a master builder and the elaborate
patience of a pedagogue; he, too, taught a structural-engineering class,
to architecture students at Harvard. Then he explained how the peculiar
geometry of the building, far from constituting a mistake, put the columns
in the strongest position to resist what sailors call quartering winds--those
which come from a diagonal and, by flowing across two sides of a building
at once, increase the forces on both. For further enlightenment on the
matter, he referred the student to a technical article written by LeMessurier's
partner in New York, an engineer named Stanley Goldstein. LeMessurier recalls,
"I gave him a lot of information, and I said, 'Now you really have something
on your professor, because you can explain all of this to him yourself.'"
Later that day, LeMessurier decided
that the information would interest his own students; like sailors, designers
of tall buildings must know the wind and respect its power. And the columns
were only part of the tower's defense against swaying in severe winds.
A classroom lecture would also look at the tower's unusual system of wind
braces, which LeMessurier had first sketched out, in a burst of almost
ecstatic invention, on a napkin in a Greek restaurant in Cambridge: forty-eight
braces, in six tiers of eight, arrayed like giant chevrons behind the building's
curtain of aluminum and glass. ("I'm very vain," LeMessurier says. "I would
have liked my stuff to be expressed on the outside of the building, but
Stubbins wouldn't have it. In the end, I told myself I didn't give a damn--the
structure was there, it'd be seen by God.")
LeMessurier had long since established
the strength of those braces in perpendicular winds--the only calculation
required by New York City's building code. Now, in the spirit of intellectual
play, he wanted to see if they were just as strong in winds hitting from
forty-five degrees. His new calculations surprised him. In four of the
eight chevrons in each tier, a quartering wind increased the swain by forty
per cent. Under normal circumstances, the wind braces would have absorbed
the extra load without so much as a tremor. But the circumstances were
not normal. A few weeks before, during a meeting in his office, LeMessurier
had learned of a crucial change in the way the braces were joined.
THE
meeting bad been called, during the month of May, to review plans for two
new skyscrapers in Pittsburgh. Those towers, too, were designed by Hugh
Stubbins with LeMessurier as structural consultant, and the plans called
for wind braces similar to those used in Citicorp Center, with the same
specifications for welded joints. This was top of the-line engineering;
two structural members joined by a skilled welder become as strong as one.
But welded joints, which are labor-intensive and therefore expensive, can
be needlessly strong; in most cases, bolted joints are more practical and
equally safe. That was the position taken at the May meeting by a man from
U.S. Steel, a potential bidder on the contract to erect the Pittsburgh
towers. If welded joints were a condition, the project might be too expensive
and his firm might not want to take it on.
To reassure him, LeMessurier put
in a call to his office in New York. "I spoke to Stanley Goldstein and
said, 'Tell me about your success with those welded joints in Citicorp.'
And Stanley said, 'Oh, didn't you know? They were changed--they were never
welded at all, because Bethlehem Steel came to us and said they didn't
think we needed to do it.'' Bethlehem, which built the Citicorp tower,
had made the same objection--welds were stronger than necessary, bolts
were the right way to do the job. On August 1, 1974, LeMessurier's New
York office--actually a venture in conjunction with an old-line Manhattan
firm called the Office of James Ruderman--had accepted Bethlehem's proposal.
This news gave LeMessurier no cause
for concern in the days immediately following the meeting. The choice of
bolted joints was technically sound and professionally correct. Even the
failure of his associates to flag him on the design change was justifiable;
had every decision on the site in Manhattan waited for approval from Cambridge,
the building would never have been finished. Most important, modern skyscrapers
are so strong that catastrophic collapse is not considered a realistic
prospect; when engineers seek to limit a building's sway, they do so for
the tenants' comfort.
Yet now, a month after the May meeting,
the substitution of bolted joints raised a troubling question. If the bracing
system was unusually sensitive to quartering winds, as LeMessurier had
just discovered, so were the joints that held it together. The question
was whether the Manhattan team had considered such winds when it designed
the bolts. "I didn't go into a panic over it," LeMessurier says. "But I
was haunted by a hunch that it was something I'd better look into,"
On July 24th, he flew to New York,
where his hunch was soon confirmed: his people had taken only perpendicular
winds into account. And he discovered another "subtle conceptual error,"
as he calls it now--one that threatened to make the situation much worse.
To understand why, one must look
at the interplay of opposing forces in a windblown building. The wind causes
tension in the structural members--that is, it tries to blow the building
down. At the same time, some of' that tension, measured in thousands, or
even millions, of pounds, is offset by the force of gravity, which, by
pressing the members together, tends to hold the building in place. The
joints must be strong enough to resist the differential between these forces--the
amount of wind tension minus the amount of compression.
Within this seemingly simple computation,
however, lurks a powerful multiplier. At any given level of the building,
the compression figure remains constant; the wind may blow harder, but
the structure doesn't get any heavier. Thus, immense leverage can result
from higher wind forces. In the Citicorp tower, the forty-per-cent increase
in tension produced by a quartering wind became a hundred-and-sixty-per-cent
increase on the building's bolts.
Precisely because of that leverage,
a margin of safety is built into the standard formulas for calculating
how strong a joint must be; these formulas are contained in an American
Institute of Steel Construction specification that deals with joints in
structural columns. What LeMessurier found in New York, however, was that
the people on his team had disregarded the standard. They had chosen to
define the diagonal wind braces not as columns but as trusses, which are
exempt from the safety factor. As a result, the bolts holding the joints
together were perilously few. "By then," LeMessurier says, "I was getting
pretty shaky."
He later detailed these mistakes
in a thirty-page document called "Project SERENE''; the acronym, both rueful
and apt, stands for "Special Engineering Review of Events Nobody Envisioned."
What emerges from this document, which has been confidential until now,
and from interviews with LeMessurier and other principals in the events,
is not malfeasance, or even negligence, but a series of miscalculations
that flowed from a specific mind-set. In the case of the Citicorp tower,
the first event that nobody envisioned had taken place when LeMessurier
sketched, on a restaurant napkin, a bracing system with an inherent sensitivity
to quartering winds. None of his associates identified this as a problem,
let alone understood that they were compounding it with their fuzzy semantics.
In the stiff, angular language of "Project SERENE," "consideration of wind
from non-perpendicular directions on ordinary rectangular buildings is
generally not discussed in the literature or in the classroom."
LeMessurier tried to take comfort
from another element of Citicorp's advanced design: the building's tuned
mass damper. This machine, built at his behest and perched where the bells
would have been if the Citicorp tower had been a cathedral, was essentially
a four-hundred-and-ten-ton block of concrete, attached to huge springs
and floating on a film of oil. When the building swayed, the block's inertia
worked to damp the movement and calm tenants' queasy stomachs. Reducing
sway was of special importance, because the Citicorp tower was an unusually
lightweight building;, the twenty-five thousand tons of steel in its skeleton
contrasted with the Empire State Building's sixty-thousand-ton superstructure.
Yet the damper, the first of its kind in a large building, was never meant
to be a safety device. At best, the machine might reduce the danger, not
dispel it.
BEFORE making a final judgment on
how dangerous the bolted joints were, LeMessurier turned to a Canadian
engineer named Alan Davenport, the director of the Boundary Layer Wind
Tunnel Laboratory, at the University of Western Ontario, and a world authority
on the behavior of buildings in high winds. During the Citicorp tower's
design, Davenport had run extensive tests on scale models of the structure.
Now LeMessurier asked him and his deputy to retrieve the relevant files
and magnetic tapes. "If we were going to think about such things as the
possibility of failure," LeMessurier says--the word "failure" being a euphemism
for the Citicorp tower's falling down--"we would think about it in terms
of the best knowledge that the state of the art can produce, which is what
these guys could provide for me."
On July 26th, he flew to London,
Ontario, and met with Davenport. Presenting his new calculations, LeMessurier
asked the Canadians to evaluate them in the light of the original data.
"And you have to tell me the truth," he added. "Don't go easy if it doesn't
come out the right way." It didn't, and they didn't. The tale told by the
wind-tunnel experts was more alarming than LeMessurier had expected. His
assumption of a forty-per-cent increase in stress from diagonal winds was
theoretically correct, but it could go higher in the real world, when storms
lashed at the building and set it vibrating like a tuning fork. "Oh, my
God," he thought, "now we've got that on top of an error from the bolts
being underdesigned." Refining their data further, the Canadians teased
out wind-tunnel forces for each structural member in the building, with
and without the tuned mass damper in operation; it remained for LeMessurier
to interpret the numbers' meaning.
First, he went to Cambridge, where
he talked to a trusted associate, and then he called his wife at their
summerhouse in Maine. "Dorothy knew what I was up to," he says. "I told
her, 'I think we've got a problem here, and I'm going to sit down and try
to think about it.'" On July 28th, he drove to the northern shore of Sebago
Lake, took an outboard motorboat a quarter of a mile across the water to
his house on a twelve-acre private island, and worked through the wind-tunnel
numbers, joint by joint and floor by floor.
The weakest joint, he discovered,
was at the building's thirtieth floor; if that one gave way, catastrophic
failure of the whole structure would follow. Next, he took New York City
weather records provided by Alan Davenport and calculated the probability
of a storm severe enough to tear that joint apart. His figures told him
that such an event had a statistical probability of occurring as often
as once every sixteen years--what meteorologists call a sixteen-year storm.
"That was very low, awesomely low,"
LeMessurier said, his voice hushed as if the horror of discovery were still
fresh. "To put it another way, there was one chance in sixteen in any year,
including that one." When the steadying influence of the tuned mass damper
was factored in, the probability dwindled to one in fifty-five--a fifty-five-year
storm. But the machine required electric current, which might fail as soon
as a major storm hit.
As an experienced engineer, LeMessurier
liked to think he could solve most structural problems, and the Citicorp
tower was no exception. The bolted joints were readily accessible, thanks
to Hugh Stubbins' insistence on putting the chevrons inside the building's
skin rather than displaying them outside. With money and materials, the
joints could be reinforced by welding heavy steel plates over them, like
giant Band-Aids. But time was short; this was the end of July, and the
height of the hurricane season was approaching. To avert disaster, LeMessurier
would have to blow the whistle quickly on himself.. That meant facing the
pain of possible protracted litigation, probable bankruptcy, and professional
disgrace. It also meant shock and dismay for Citicorp's officers and shareholders
when they learned that thc bank's proud new corporate symbol, built at
a cost of a hundred and seventy-five million dollars, was threatened with
collapse.
On the island, LeMessurier considered
his options. Silence was one of them; only Davenport knew the full implications
of what he had found, and he would not disclose them on his own. Suicide
was another, if LeMessurier drove along the Maine Turnpike at a hundred
miles an hour and steered into a bridge abutment, that would be that. But
keeping silent required betting other people's lives against the odds,
while suicide struck him as a coward's way out and--although he was passionate
about nineteenth-century classical music--unconvincingly melodramatic.
What seized him an instant later was entirely convincing, because it was
so unexpected almost giddy sense of power. "I had information that nobody
else in the world had," LeMessurier recalls. "I had power in my hands to
effect extraordinary events that only I could initiate. I mean, sixteen
years to failure--that was very simple, very clear-cut. I almost said,
thank you, dear Lord, for making this problem so sharply defined that there's
no choice to make.' '
At his office in Cambridge on the
morning of Monday, July 31st, LeMessurier tried to reach Hugh Stubbins
whose firm was upstairs in the same building, but Stubbins was in California
and unavailable by phone. Then he called Stubbins' lawyer, Carl Sapers,
and outlined the emergency over lunch. Sapers advised him against telling
Citicorp until he had consulted with his own company's liability insurers,
the Northbrook Insurance Company, in Northbrook, Illinois. When LeMessurier
called Northbrook, which represented the Office of James Ruderman as well,
someone there referred him to the company's attorneys in New York and warned
him not to discuss the matter with anyone else.
At 9 A.M. on Tuesday, in New York,
LeMessurier faced a battery of lawyers who, he says, "wanted to meet me
to find out if I was nutty." Being lawyers, not engineers, they were hard
put to reconcile his dispassionate tone with the apocalyptic thrust of
his prophecy. They also bridled at his carefully qualified answers to seemingly
simple questions. When they asked how big a storm it would take to blow
the building down, LeMessurier confined himself to statistical probabilities--
storm that might occur once in sixteen years.
When they pressed him for specific
wind velocities--would the wind have to be at eighty miles per hour, or
ninety, or ninety-five?--he insisted that such figures were not significant
in themselves, since every structure was uniquely sensitive to certain
winds; an eighty-five-mile-per-hour wind that blew for sixteen minutes
from the northwest might pose less of a threat to a particular building
than an eighty-mile-per-hour wind that blew for fourteen minutes from the
southwest.
But the lawyers certainly understood
that they had a crisis on their hands, so they sent for an expert adviser
they trusted: Leslie Robertson, an engineer who had been a structural consultant
for the World Trade Center. "I got a phone call out of the blue from some
lawyer summoning me to a meeting," Robert-son says." 'What's it about?'
'You'll find out when you get there.' 'Sorry, I have other things to do--I
don't attend meetings on that basis.' A few minutes later, I got another
call, from another lawyer, who said there'd been a problem with Citicorp
Center. I went to the meeting that morning, and I didn't know anybody there
but Bill. He stood up and explained what he perceived were the difficulties
with the building, and everyone, of course, was very concerned. Then they
turned to me and said, 'Well?' I said, 'Look, if this is in fact the case,
you have a very serious problem.'"
The two structural engineers were
peers, but not friends. LeMessurier was a visionary with a fondness for
heroic designs, though he was also an energetic manager. Robertson was
a stickler for technical detail, a man fascinated by how things fit together.
LeMessurier, older by two years, was voluble and intense, with a courtly
rhetorical style. Robertson was tall, trim, brisk, and edgily funny, but
made no effort to hide his impatience with things that didn't interest
him.
In addition to his engineering expertise,
Robertson brought to the table a background in disaster management. He
had worked with such groups as the National Science Foundation and the
National Research Council on teams that studied the aftermaths of earthquakes,
hurricanes, and floods. (In 1993, he worked with the F.B.I. on the World
Trade Center bombing.) For the liability lawyers, this special perspective
enhanced his stature as a consultant, but it unsettled LeMessurier from
the start. As he remembers it, "Robertson predicted to everybody present
that within hours of the rime Citicorp heard about this the whole building
would be evacuated. I almost fainted. I didn't want that to happen." (For
his part, Robertson recalls making no such dire prediction.)
LeMessurier didn't think an evacuation
would be necessary. He believed that the building was safe for occupancy
in all but the most violent weather, thanks to the tuned mass damper, and
he insisted that the damper's reliability in a storm could be assured by
installing emergency generators. Robertson conceded the importance of keeping
the damper running--it had performed flawlessly since it became operational
earlier that year---but, because, in his view, its value as a safety device
was unproved, he flatly refused to consider it as a mitigating factor.
(In a conversation shortly after the World Trade Center bombing, Robertson
noted dryly that the twin towers' emergency generators "lasted for fifteen
minutes.")
One point on which everyone agreed
was that LeMessurier, together with Stubbins, needed to inform Citicorp
as soon as possible. Only Stubbins had ever dealt directly with Citicorp's
chairman, Walter B. Wriston, and he was flying home that same day from
California and still didn't know his building was flawed. That evening,
LeMessurier took the shuttle to Boston, went to Stubbins' house in Cambridge,
and broke the news. "He winced, I must admit--here was his masterpiece,"
LeMessurier says. "But he's a man of enormous resilience, a very grown
man, and fortunately we had a lifelong relationship of trust."
The next morning, August 2nd, Stubbins
and LeMessurier flew to New York, went to LeMessurier's office at 515 Madison
Avenue, put in a call to Wriston, but failed to penetrate the layers of
secretaries and assistants that insulated Citicorp's chairman from the
outside world. They were no more successful in reaching the bank's president,
William I. Spencer, but Stubbins finally managed to get an appointment
with Citicorp's executive vice-president, John S. Reed, the man who has
now succeeded Wriston as chairman. LeMessurier and Stubbins went to see
Reed at the bank's ornate executive offices, in an older building on Lexington
Avenue, across the street from Citicorp Center. LeMessurier began by saying,
"I have a real problem for you, sir."
Reed was well equipped to understand
the problem. He had an engineering background, and he had been involved
in the design and construction of Citicorp Center, the company had called
him in when it was considering the tuned mass damper. Reed listened impassively
as LeMessurier detailed the structural defect and how he thought it could
be fixed. LeMessurier says, "I'd already conceived that you could build
a little plywood house around each of the connections that were critical,
and a welder could work inside it without damaging the tenants' space.
You might have to take up the carpet, take down the sheetrock, and work
at night, but all this could be done. But the real message I conveyed to
him was 'I need your help--at once.' '
When Reed asked how much the repairs
would cost, LeMessurier offered an estimate of a million dollars. At the
end of the meeting, which lasted half an hour, Reed thanked the two men
courteously, though noncommittally, and told them to go back to their office
and await further instructions. They did so, but after waiting for more
than an hour they decided to go out to lunch. As they were finishing their
meal, a secretary from LeMessurier's office called to say that John Reed
would be in the office in ten minutes with Walter Wriston.
In the late nineteen-seventies,
when Citicorp began its expansion into global banking, Wriston was one
of the most influential bankers in the country. A tall man of piercing
intelligence, he was not known for effusiveness in the best of circumstances,
and LeMessurier expected none now, what with Citicorp Center--and his own
career---literally hanging in the balance. But the bank's chairman was
genuinely proud of the building, and he offered his support in getting
it fixed.
"Wriston was fantastic," LeMessurier
says. "He said, 'I guess my job is to handle the public relations of this,
so I'll have to start drafting a press release.'" But he didn't have anything
to write on, so someone handed him a yellow pad. That made him laugh. According
to LeMessurier, "'All wars,' Wriston said, 'are won by generals writing
on yellow pads.'" In fact, Wriston simply took notes; the press release
would not go out for six days. But his laughter put the others at ease.
Citicorp's general was on their side.
WITHIN hours of Wriston's visit,
LeMessurier's office arranged for emergency generators for the tower's
tuned mass damper. The bank issued beepers to LeMessurier and his key engineers,
assuring them that Reed and other top managers could be reached by phone
at any hour of the day or night. Citicorp also assigned two vice-presidents,
Henry DeFord III and Robert Dexter, to manage the repairs; both had overseen
the building's construction and knew it well.
The next morning, Thursday, August
3rd, LeMessurier, Robertson, and four of LeMessurier's associates met with
DeFord and Dexter in a conference room on the thirtieth floor of Citicorp
Center. (The decision to hold the initial meeting near the structure's
weakest point was purely coincidental.) LeMessurier outlined his plan to
fix the wind braces by welding two-inch-thick steel plates over each of
more than two hundred bolted joints. The plan was tentatively approved,
pending actual examination of a typical joint, but putting it into effect
depended on the availability of a contractor and on an adequate supply
of steel plate. Since Bethlehem Steel had dropped out of the business of
fabricating and erecting skyscraper structures, Robertson suggested Karl
Koch Erecting, a New Jersey-based firm that had put up the World Trade
Center.
"I called them," Robertson says,
"and got, 'Well, we're a little busy right now,' and I said, 'Hey, you
don't understand what we're talking about here.'" A few hours later, two
Koch engineers joined the meeting. LeMessurier and Robertson took them
to an unoccupied floor of the building, and there workmen tore apart enough
sheetrock to expose a diagonal connection. Comparing the original drawings
of the joints with the nuts-and-bolts reality before their eyes, the engineers
concluded that LeMessurier's plan was indeed feasible. Koch also happened
to have all the necessary steel plate on band, so Citicorp negotiated a
contract for welding to begin as soon as LeMessurier's office could issue
new drawings.
Two more contracts were drawn up
before the end of the following day. One of them went out to MTS Systems
Corporation, the Minneapolis firm that had manufactured the tuned mass
damper. MTS was asked to provide full-time technical support--in effect,
around-the-dock nurses--to keep its machine in perfect health. The company
flew one of its technicians to New York that night. Four days later, in
a letter of agreement, MTS asked Citicorp to provide a long list of materials
and spare parts, which included three buckets, a grease gun, rags, cleaning
solvent, and "1 Radio with weather band."
The other contract engaged a California
firm, also recommended by Robertson, to fit the building with a number
of instruments called strain gauges--pieces of tape with zigzag wires running
through them. The gauges would be affixed to individual structural members,
and electrical impulses from them would be funneled to an improvised communications
center in Robert-son's office, eight blocks away, at 230 Park Avenue; like
a patient in intensive care, the tower would have every shiver and twitch
monitored. But this required new telephone lines, and the phone company
refused to budge on its leisurely installation schedule. When Robertson
voiced his frustration about this during a late-night meeting in Walter
Wriston's office, Wriston picked up the phone on his desk and called his
friend Charles Brown, the president and chief operating officer of AT&T.
The new lines went in the next morning.
A different problem-solving approach
was taken by Robertson during another nighttime meeting in Citicorp's executive
suite. Wriston wanted copies of some documents that Robertson had shown
him, but all the secretaries had gone home--the only people' on the floor
were Wriston, Robertson, and John Reed--and every copying machine was locked.
"I'm an engineer," Robert-son says, "so I kneeled down, tipped the door
off one of the machines, and we made our copies. I looked up at them a
little apologetically, but, what the hell--fixing the door was a few hundred
bucks, and these guys had a hundred-and-seventy-five-million-dollar building
in trouble across the street."
Robertson also assembled an advisory
group of weather experts from academia and the government's Brookhaven
National Laboratory, on Long Island, and hired two independent weather
forecasters to provide wind predictions four times a day. "What worried
us more than hurricanes, which give you hours and days to anticipate, were
unpredictable events," Robertson says. "From time to time, we've had small
tornadoes in this area, and there was a worry that a much bigger one would
come down and take hold." Then Robertson raised an issue that LeMessurier
had dreaded discussing. In a meeting on Friday that included LeMessurier,
Robertson told Citicorp's representatives, DeFord and Dexter, that they
needed to plan for evacuating Citicorp Center and a large area around it
in the event of a high-wind alert.
DURING the first week of August,
discussions had involved only a small circle of company officials and engineers.
But the circle widened on Monday, August 7th, when final drawings for the
steel plates went out to Arthur Nusbaum, the veteran project manager of
HRH Construction, which was the original contractor for Citicorp Center,
and Nusbaum, in turn, provided them to Koch Erecting. And it would widen
again, because work could not go forward, as Robertson reminded the officials,
without consulting the city's Department of Buildings. Citicorp faced a
public-relations debacle unless it came up with a plausible explanation
of why its brand-new skyscraper needed fixing.
That night, DeFord and Dexter, following
Robertson's advice, met with Mike Reilly, the American Red Cross's director
of disaster services for the New York metropolitan area. 'They laid out
the dilemma, and it was clearly an ominous event," Reilly recalls. From
that first meeting, which was attended by Robertson but not by LeMessurier,
and from half a dozen subsequent working sessions with other disaster agencies,
came plans for joint action by the police and the mayor's Office of Emergency
Management, along with the Red Cross. In the event of a wind alert, the
police and the mayor's emergency forces would evacuate the building and
the surrounding neighborhood, and the Red Cross would mobilize between
twelve hundred and two thousand workers to provide food and temporary shelter.
"Hal DeFord was the bank's point man for all this," Reilly says. "The anxiety
was so heavy on him that we if he was going to make it."
On Tuesday morning, August 8th,
the public-affairs department of Citibank, Citicorp's chief subsidiary,
put out the long delayed press release. In language as bland as a loan
officer's wardrobe, the three-paragraph document said unnamed "engineers
who designed the building" had recommended that "certain of the connections
in Citicorp Center's wind bracing system be strengthened through additional
welding.'' The engineers, the press release added, "have assured us that
there is no danger." When DeFord expanded on the handout in interviews,
he portrayed the bank as a corporate citizen of exemplary caution--"We
wear both belts and suspenders here," he told a reporter for the News--that
had decided on the welds as soon as it learned of new data based on dynamic-wind
tests conducted at the University of Western Ontario.
There was some truth in all this.
During LeMessurier's recent trip to Canada, one of Alan Davenport's assistants
had mentioned to him that probable wind velocities might be slightly higher,
on a statistical basis, than predicted in 1973, during the original tests
for Citicorp Center. At the time, LeMessurier viewed this piece of information
as one more nail in the coffin of his career, but later, recognizing it
as a blessing in disguise, he passed it on to Citicorp as the possible
basis of a cover story for the press and for tenants in the building.
On Tuesday- afternoon at a meeting
in Robertson's office, LeMessurier told the whole truth to New York City's
Acting Building Commissioner and nine other senior city officials. For
more than an hour, he spoke about the effect of diagonal winds on the Citicorp
tower, about the failure of his own office to perceive and communicate
the danger, and about the intended repairs.
In the discussion that followed,
the city officials asked a few technical questions, and Arthur Nusbaum
expressed concern over a shortage of certified welders who had passed the
city's structural-welding test. That would not be a problem, the representatives
from the Department of Buildings replied; one of the area's most trusted
steel inspectors, Neil Moreton, would have the power to test and immediately
certify any welder that Citicorp's repair project required. Nusbaum recalls,
"Once they said that, I knew we were O.K., because there were steamfitter
welders all over the place who could do a fantastic job."
Before the city officials left,
they commended LeMessurier for his courage and candor, and expressed a
desire to be kept informed as the repair work progressed. Given the urgency
of the situation, that was all they could reasonably do. "It wasn't a case
of 'We caught you, you skunk,'" Nusbaum says. "It started with a guy who
stood up and said, 'I got a problem, I made the problem, let's fix the
problem.' If you're gonna kill a guy like LeMessurier, why should anybody
ever talk?"
Meanwhile, Robertson's switchboard
was besieged by calls. "Every reporter in town wanted to know how come
all these people were in our office," Robert-son says. Once the meeting
ended, the Building Commissioner returned the reporters' calls and, hewing
to Citicorp's line, reassured them that the structural work was only a
prudent response to new meteorological data.
As a result, press coverage in New
York City the next day was as uninformative as the handout: a short piece
in the Wall Street Journal, which raised no questions about the nature
of the new data, and one in the News, which dutifully quoted DeFord's remark
about belts and suspenders. But when LeMessurier went back to his hotel
room, at about 5 P.M. on Wednesday, he learned from his wife, who had come
down from Cambridge to join him, that a reporter from the Times had been
trying to reach him all afternoon. That worried him greatly', being candid
with city officials was one thing, but being interrogated by the Times
was another. Before returning the call, LeMessurier phoned his friend Carl
Sapers, the Boston attorney who represented Hugh Stubbins, and mixed himself
a Martini. Sapers understood the need for secrecy, but he saw no real choice;
talk to them, he said, and do the best you can. Two minutes after six o'clock,
LeMessurier called the Times switchboard. As he braced himself for ~.n
unpleasant conversation, he heard a recording. The Times, along with all
the other major papers in the city, had just been shut down by a strike.
WELDERS started work almost immediately,
their torches a dazzlement in the night sky. The weather was sticky, as
it had been since the beginning of the month--New Jersey's tomato crop
was rotting from too much rained forecasts called for temperatures in the
mid-eighties the next day, with no wind; in other words, a perfect day
for Citicorp Center.
Yet tropical storms were already
churning the Caribbean. Citicorp pushed for repair work around the clock,
but Nusbaum refused to allow welding during office hours, for fear that
clouds of acrid smoke would cause panic among the tenants and set off every
smoke detector in the building. Instead, he brought in drywall crews and
carpenters to work from 5 P.M. to 8 P.M., putting up plywood enclosures
around the chevrons and tearing down Sheetrock; welders to weld from 8
P.M. until 4 A.M., with the building's fire-alarm system shut off; and
then laborers to clean up the epic mess before the first secretaries arrived.
The welders worked seven days a
week. Sometimes they worked on unoccupied floors; sometimes they invaded
lavish offices. But décor, or the lack of it, had no bearing on
their priorities, which were set by LeMessurier. "It was a tense time for
the whole month," he says. "I was constantly calculating which joint to
fix next, which level of the building was more critical, and I developed
charts and graphs of all the consequences: if you fix this, then the rarity
of the storm that will cause any trouble lengthens to that."
At Robertson's office, a steady
stream of data poured in from the weather forecasters and from the building
itself. Occasionally, the strain-gauge readings jumped, like spikes on
an electrocardiogram, when the technicians from MTS Systems exercised their
tuned mass damper to make sure it was working properly. One time, the readings
went off the chart, then stopped. This provoked more bafflement than fear,
since it seemed unlikely that a hurricane raging on Lexington and Fifty-third
Street would go otherwise unnoticed at Forty-sixth and Park. The cause
proved to be straightforward enough: When the instrumentation experts from
California installed their strain gauges, they had neglected to hire union
electricians. "Someone heard about it," LeMessurier says, "went up there
in the middle of the night, and snipped all the wires."
For most of August, the weather
smiled on Citicorp, or at least held its breath, and the welders made steady
progress. LeMessurier felt confident enough to fly off with his wife for
a weekend in Maine. As their return flight was coming in for a landing
at LaGuar-dia Airport Sunday night, they looked out across the East River
and saw a pillar of fire on the Manhattan skyline. "The welders were working
up and down the building, fixing the joints," LeMessurier recalls. "It
was an absolutely marvelous thing to see. I said to Dorothy, 'Isn't this
wonderful? Nobody knows what's going on, but we know and we can see it
tight them in the sky.'"
A great deal of work remained. Robertson
was insisting on a complete reevaluation of the Citicorp tower: not just
the sensitivity of the chevrons to quartering winds but the strength of
other skeletal members, the adequacy of braces that kept the supporting
columns in plumb, and the rigidity of the building's corrugated metal-and-concrete
floors, which Robertson feared might be compromised by trenches carrying
electrical connections.
His insistence was proper--settling
for less would have compromised Robertson's own position. It amounted to
a post-construction autopsy by teams of forensic engineers. For LeMessurier,
the reevaluation was harrowing in the extreme; every new doubt about his
design for Citicorp Center reflected on him.
In one instance, Robertson's fears
were unwarranted: tests showed that the tower floors were entirely sound--the
trenches were not a source of weakness. In another, Robertson, assuming
the worst about construction tolerances, decided that the columns might
be slightly, even though undetectably, out of plumb, and therefore he ordered
the installation of supplemental bracing above the fourteenth floor.
Shortly before dawn on Friday, September
1st, weather services carried the news that everyone had been dreading--
major storm, Hurricane Ella, was off Cape Hatteras and heading for New
York. At 6:30 A.M., an emergency-planning group convened at the command
center in Robertson's office. "Nobody said, 'We're probably going to press
the panic button,'" LeMessurier recalls. "Nobody dared say that. But everybody
was sweating blood."
As the storm bore down on the city,
the bank's representatives, DeFord and Dexter, asked LeMessurier for a
report on the status of repairs. He told them that the most critical joints
had already been fixed and that the building, with its tuned mass damper
operating, could now withstand a two-hundred-year storm. It didn't have
to, however. A few hours later, Hurricane Ella veered from its northwesterly
course and began moving out to sea.
LeMessurier spent the following
night in Manhattan, having cancelled plans to spend the Labor Day weekend
with his family in Maine. But the hurricane kept moving eastward, and daybreak
dispelled any lingering thoughts of evacuation. "Saturday was the most
beautiful day that the world's ever seen," LeMessurier says, "with all
the humidity drawn away and the skies sunny and crystal dear." Alone in
the city, he gave himself a treat he'd been thinking about for years--his
first visit to the Cloisters, where he basked in an ineffable calm.
THE weather watch ended on September
13th. That same day, Robertson recommended terminating the evacuation plans,
too. Welding was completed in October, several weeks before most of the
city's newspapers resumed publication. No further stories on the subject
appeared in the wake of the strike. The building, in fact, was now strong
enough to withstand a seven-hundred-year storm even without the damper,
which made it one of the safest structures ever built--and rebuilt--by
the hand of man.
Throughout the summer, Citicorp's
top management team had concentrated on facilitating repairs, while keeping
the lawyers on the sidelines. That changed on September 13th, when Citicorp
served notice on LeMessurier and Hugh Stubbins, whose firm held the primary
contract, of its intention to seek indemnification for all costs. Their
estimate of the costs, according to LeMessurier, amounted to $4.3 million,
including management fees. A much higher total was suggested by Arthur
Nusbaum, who recalled that his firm, HRH Construction, spent eight million
dollars on structural repairs alone. Citicorp has declined to provide its
own figure.
Whatever the actual cost, Citicorp's
effort to recoup it was remarkably free of the punitive impulse that often
poisons such negotiations. When the terms of a settlement were first discussed--without
lawyers--by LeMessurier, on one side, and DeFord and Dexter, on the other,
LeMessurier spoke of two million dollars, which was the amount that his
liability insurer, the Northbrook Insurance Company, had agreed to pay.
"DeFord and Dexter said, 'Well, we've been deeply wounded here,' and they
tried to play hardball," LeMessurier says. "But they didn't do it with
much conviction.'' After a second meeting, which included a Northbrook
lawyer, the bank agreed to hold Stubbins' firm harmless and to accept the
two-million-dollar payment from LeMessurier and his joint-venture partners;
no litigation ever ensued. Eight years ago, Citicorp turned the building
into a condominium, retaining the land and the shops but selling all the
office space, to Japanese buyers, at a handsome profit.
The crisis at Citicorp Center was
noteworthy in another respect. It produced heroes, but no villains; everyone
connected with the repairs behaved in exemplary fashion, from Walter Wriston
and his Citicorp management team to the officials at the city's Department
of Buildings. The most striking example, of course, was set by LeMessurier,
who emerged with his reputation not merely unscathed but enhanced. When
Robertson speaks of him, he says, "I have a lot of admiration for Bill,
because he was very forthcoming. While we say that all engineers would
behave as he did, I carry in my mind some skepticism about that."
In the last few years, LeMessurier
has been talking about the summer of 1978 to his classes at Harvard. The
tale, as he tells it, is by turns painful, self-deprecating, and self-dramatizing--an
engineer who did the right thing. But it also speaks to the larger question
of how professional people should behave. "You have a social obligation,"
LeMessurier reminds his students. "In return for getting a license and
being regarded with respect, you're supposed to be self-sacrificing and
look beyond the interests of yourself and your client to society as a whole.
And the most wonderful part of my story is that when I did it nothing bad
happened." * |